Every Naked Freshwater System includes a 12 Month Customer Care Plan, to ensure the system and the pool is everything it should be.*
Once the system is installed and you’ve registered your system with the Naked App, we:
Provide a first check-in call to introduce you to your new pool and freshwater system
Offer regular follow-up calls during the first 12 months
*Available to Australia and New Zealand customers only.
We support you by ensuring you:
Fully understand your pool setup
Have access to a full suite of support resources including:
- The Naked App
- Our online Help Centre
- Our 1800 625 331
customer support line
Are provided with Freshwater Specialists in your local area such as pool shops and mobile service technicians
