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Every Naked Freshwater System includes a 12 Month Customer Care Plan, to ensure the system and the pool is everything it should be.*

Once the system is installed and you’ve registered your system with the Naked App, we:

Provide a first check-in call to introduce you to your new pool and freshwater system

Offer regular follow-up calls during the first 12 months

*Available to Australia and New Zealand customers only.

We support you by ensuring you:

Fully understand your pool setup

Have access to a full suite of support resources including:

- The Naked App

- Our online Help Centre

- Our 1800 625 331
  customer support line

Are provided with Freshwater Specialists in your local area such as pool shops and mobile service technicians