Jeffrey Kirk 2 weeks ago

Very helpful with our questions

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Jacqui Kirk 2 weeks ago

Quick and accurate response to solving the problem

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Wayne Lawrence Powell 2 weeks ago

Prompt and knowledgeable. Great response time

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Mike 3 weeks ago

The company acknowledged that I had a problem and they resolved it ... a refreshing change from suppliers who baulk and make excuses.
Really good and I got the outcome that I needed

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Urs 3 weeks ago

Thank you for your clear and quick response.

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David Williams 3 weeks ago

Very good service (couple of phone calls with queries) in this initial period since pool installed but only a 3 week period.
Looking forward to continued back-up service in the future.

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Antann 3 weeks ago

Our problem was able to be resolved by your warranty claim , which replaced the damaged component mail mail at no cost to us.

So many thanks to Naked ( in particular Tim ) fir their assistance , much appreciated.

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Norm Carle 1 month ago

Product is great and the support first class. Takes a while to fully understand what works best for your pool but worth the effort

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Romeo Salla 1 month ago

'I decided to try out the Naked pools filter after many years of being frustrated with the old standard chlorinated filter and the monthly services. Typically, the pool would be cloudy and dirty two to three weeks after a service and this remained the case even after switching providers. I have now had the Naked Pool filter in for four years and, despite being urged by the Naked Pool representative to periodically test the water for PH levels, I have not tested once nor added any chemicals at all. The pool has remained clear and clean, with the only maintenance required being the vacuuming via the Dolphin. The other added benefits compared to other filters is the lack of staining on swimwear and zero eye strain when the kids open their eyes underwater. I am extremely happy with the product and recommend to anyone who is keen to avoid repeated trips to the hardware/pool shop and/or the expense of monthly servicing. '
Romeo Salla
Ocean Grove

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Rick 1 month ago

We sort a system that used a minimal amount of chemicals and particularly chlorine. Naked Pools clearly explained how the system worked which gave us confidence we would achieve the outcomes we were seeking. Installation was quick and easy and how to use fully explained.

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Paul Gwynne 2 months ago

Naked Pools gave me a quick solution to my query.
When the next hose requires changing I will try the new tube nuts for the doser hoses

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Cathy Gorrie 2 months ago

Outstanding after purchase customer service to accompany an outstanding product. Wish all companies were this good to deal with.

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David Townsend 2 months ago

Knowledge of product.
Customer support.

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Allanstoneman 2 months ago

Bionizer were easy to deal with , the system is easy peasy install. Requires a bit of learning regarding water monitoring but the supplied booklets are full of easy to understand information. Price was quite affordable.

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Mick Brace 2 months ago

The support team were amazing. I had a minor issue and after talking to the support line it was resolved within 24 hours and I couldn’t be happier. They were friendly, efficient and professional.

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Ken Mclean 2 months ago

Clear and concise response in a very timely manner. Thanks

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DW 2 months ago

We’ve had our Naked pool system now for one year & we absolutely love it. It’s our first pool & is super easy to use/manitain. Our son especially loves the way the water feels like fresh water. No chemical smell or taste. Brilliant. We recently had an issue where the OxiCell was broken by a pool maintenance technician. Tim was amazing & replaced the part for free. Very good after sales service. We were unsure about installing Naked but have loved the experience.

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Tony Lawder 2 months ago

Great to get quick email responses and follow up even on weekends

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Testimonials